Australian technology company

Premium technology.
Delivered.

AlterraLink builds enterprise software, provides comprehensive I.T support and develops custom applications for modern businesses, and we're the team behind FreightReserve, the cloud warehouse booking platform.

  • Premium software platforms
  • Expert I.T support services
  • Custom application development
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Core services
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Established
0%
Australian owned
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Hour response
Live · Platform
DEP-2041 Platform release deployed 09:14
TKT-8830 Support ticket resolved 09:12
API-3107 Integration connected 09:11
BLD-5520 Build passed all checks 09:09
MON-1144 Uptime check healthy 09:07
DEV-7762 Feature shipped to staging 09:05
SEC-2290 Security patch applied 09:03
TKT-8829 On-site visit scheduled 09:01
DEP-2041 Platform release deployed 09:14
TKT-8830 Support ticket resolved 09:12
API-3107 Integration connected 09:11
BLD-5520 Build passed all checks 09:09
MON-1144 Uptime check healthy 09:07
DEV-7762 Feature shipped to staging 09:05
SEC-2290 Security patch applied 09:03
TKT-8829 On-site visit scheduled 09:01
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About AlterraLink

Technology excellence, delivered.

An Australian technology company specialising in enterprise software, comprehensive I.T support and custom application development for businesses across industries.

The AlterraLink team at work
Melbourne, Australia
Innovation hub

Built for modern business

AlterraLink was founded with a clear mission: to deliver technology that drives real business value. Our team combines deep industry knowledge with modern engineering to solve complex challenges.

From our flagship FreightReserve platform transforming warehouse operations, to comprehensive I.T support and custom application development, we help businesses thrive in the digital age.

We don't just build technology, we build partnerships that last.

Our expertise

Logistics Technology
Enterprise Software Development
System Integration
Cloud Infrastructure
Data Analytics
Cybersecurity
Explore our services

Our core values

The principles that guide everything we build and every solution we ship.

Innovation-driven

Pioneering technology that solves real-world business challenges, not novelty for its own sake.

Enterprise security

Built security-first, so your data and operations stay protected at every layer.

Customer-centric

We build long-term partnerships and measure ourselves on the outcomes we deliver.

2024
Founded

Australian heritage

Proudly Australian-owned, based in Melbourne, Victoria.

100%
Client focus

Service excellence

Committed to reliable, high-quality technology solutions.

4
Core services

Technology innovation

Modern platforms and solutions for growing businesses.

Ready to partner with us?

Whether you need our flagship platform, comprehensive support, or custom development, our team is ready to deliver solutions that move your business forward.

Our services

Complete technology solutions.

From enterprise platforms to comprehensive I.T support and custom development, we deliver the technology your business needs to thrive.

Flagship product
FreightReserve

FreightReserve

Cloud warehouse booking platform

A warehouse booking and collection platform that turns chaotic yard operations into efficient, automated workflows.

Key features

Intelligent timeslot scheduling
Automated fee collection
Real-time analytics dashboard
Multi-stakeholder platform
API-first architecture
24/7 self-service access

Key benefits

Reduce wait times by up to 40%
Eliminate yard congestion
Automate manual processes
Improve operational visibility
Explore platform
Integration platform
Shopify logo
Shopify
Xero logo
Xero
Orders logo
Orders
Shipments logo
Shipments
CurrencyHub logo
CurrencyHub
MailSync logo
MailSync
Falcon Nest
Falcon Nest

Falcon Nest

CargoWise integration, connected

Our integration platform connects your CargoWise One with the systems you and your clients use, including Shopify, Xero, and order and shipment feeds, so data moves automatically instead of being re-keyed by hand.

Key features

Built on CargoWise eAdaptor
ShopifySync: orders, inventory & transfers
XeroSync for accounting
OrderSync & ShipmentSync
Mapping & validation
Monitoring with retry

Key benefits

Eliminate double data entry
Near real-time inventory accuracy
Clients self-serve in their own Shopify admin
Scale to multiple stores & entities
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Expert support

I.T Support Services

On-site & remote technology support

Comprehensive I.T support that keeps your technology infrastructure running smoothly with minimal downtime.

Key features

System backup & recovery
On-site technical services
Network infrastructure management
Security monitoring & updates
Hardware procurement & setup
Employee training & onboarding

Key benefits

Minimise system downtime
Proactive issue prevention
Expert technical guidance
Cost-effective support model
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Custom solutions

Application Development

Tailored software applications

Custom application development designed to solve your unique business challenges with scalable, modern solutions.

Key features

Custom web applications
Mobile app development
API development & integration
Database design & optimisation
Cloud deployment & scaling
Ongoing maintenance & support

Key benefits

Solutions built for your needs
Modern, scalable architecture
Seamless system integration
Future-proof technology stack
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Ready to transform your technology?

Whether you need our flagship platform, comprehensive I.T support, or custom development, we're here to deliver solutions that drive results.

Let's discuss your needs
FAQ

Common questions

Everything you need to know about Falcon Nest, FreightReserve, our I.T support, and how AlterraLink can help. Still curious? Talk to us.

Who is AlterraLink?
AlterraLink is an Australian technology company founded by a team with deep expertise in both logistics and software. We build software for logistics and freight businesses, including FreightReserve, our warehouse booking platform, and Falcon Nest, our CargoWise integration platform, alongside I.T support and custom development.
What is Falcon Nest?
Falcon Nest is our integration platform for CargoWise One. It is the hub that connects your CargoWise with the systems you and your clients use, including Shopify, Xero, and order and shipment feeds, so data moves automatically instead of being re-keyed. Each connection is a separate integration you license and switch on individually.
Which systems does Falcon Nest connect to CargoWise?
Today: Shopify (ShopifySync), Xero (XeroSync), inbound client orders (OrderSync) and outbound shipments to client transport systems (ShipmentSync), all built on the CargoWise eAdaptor gateway. Because it uses an adaptor model, we can also build connectors for other systems on request.
Is Falcon Nest an all-in-one product?
No. Falcon Nest is a hub, and each integration is its own service, licensed and activated separately. The eAdaptor gateway is the shared foundation that everything else runs through, so it comes first, and from there you add only the integrations you need.
My clients sell on Shopify. How does that work?
With ShopifySync, you manage your side from Falcon Nest, configuring connections, approving warehouse mappings and monitoring sync, while each client manages their side from an app embedded in their own Shopify admin. Orders, inventory and transfers stay in step with your CargoWise automatically.
What I.T support services does AlterraLink offer?
Comprehensive I.T support including system backup and recovery, on-site technical services, network infrastructure management, security monitoring, hardware procurement and employee training, all aimed at minimising downtime and keeping your technology running smoothly.
Do you develop custom applications?
Yes. We specialise in custom application development tailored to your business: web applications, mobile apps, API development, database design and cloud deployment. We focus on scalable, modern solutions that integrate cleanly with your existing systems.
What is FreightReserve?
FreightReserve is a timeslot booking platform that gives each company its own isolated booking environment. It streamlines logistics by making it easy to book timeslots for warehouse operations, dock appointments and freight movements, and being API-first, it integrates with your ERP, TMS, e-commerce and other systems.
How do I get started?
Get in touch and tell us how you work. Whether it is Falcon Nest, FreightReserve, I.T support or a custom build, we will scope what you need, set it up and onboard your team. We respond within one business day.
Get in touch

Let's discuss your
technology needs.

Ready to transform your business with the right technology? Tell us about your goals and our team will help you get there.

Schedule a call
Book a consultation
Visit our office
Unit 4/11 Burnett St, Somerton, VIC 3062
Mon-Fri 9AM-6PM AEST · We respond within 24 hours

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