For customs brokers

CargoWise integration for customs brokers

Customs brokers move a constant flow of client data and documents. Falcon Nest connects those exchanges to CargoWise so less of it is handled by hand.

High-volume client exchanges, by hand

Brokers process a steady stream of client jobs, each needing data in and status out, often across different file formats and channels. On top of that, delivery orders and releases arrive by email and have to be filed against the right job. Manual handling is slow and makes it hard to keep every client informed.

Automate the client exchange

OrderSync brings client jobs and instructions into CargoWise by secured API or SFTP and returns status as they progress, ShipmentSync pushes shipment data out to client systems, and MailSync files emailed documents straight onto the right shipment or consol, all through the eAdaptor gateway.

What you get

Client jobs captured automatically
Status returned to clients as work progresses
Emailed documents filed against the right job
A clear audit trail of every exchange
01

Per-client configuration

Each client is set up on its own with its own access, channel and notification recipients, so high volumes across many clients stay organised and controlled.

02

Paperwork filed automatically

Delivery orders, telex releases and other documents that arrive by email are matched to the right shipment or consol and attached as eDocs, so the constant flow of broker paperwork is handled without manual filing.

Book a broker integration demo

Tell us how you work and we’ll show you Falcon Nest running with your operation. We respond within one business day.