Falcon Nest · orders

OrderSync

Take your clients’ orders into CargoWise

Take orders from your clients into CargoWise, then send status updates back to them as the work progresses. Orders arrive by secured API or SFTP, and every client is managed in one place.

Data flow
External orders
Connected system
Falcon Nest
Integration hub
CargoWise One
Logistics platform
What it does

Orders ↔ CargoWise

OrderSync is the two-way channel for orders coming from your clients into CargoWise. Clients send orders in, OrderSync validates them and hands them cleanly to your CargoWise, and as those orders move through CargoWise it sends status events back to each client automatically.

Orders can arrive two ways: a secured HTTP API with per-client keys, or an SFTP drop folder that OrderSync polls on a schedule. Either way they are checked, archived and tracked, so a bad file is set aside rather than lost.

Each client is configured on its own, with its own access, delivery method and notification recipients, so you can onboard new clients quickly without compromising control.

Capabilities

What OrderSync covers

Orders in

Inbound order capture into CargoWise
Secured HTTP API with per-client keys
SFTP drop-folder polling on a schedule
Validation with archive of processed and failed files

Status back out

CargoWise events matched to the right order and client
Status updates delivered back by HTTP or SFTP
Each milestone tracked against the original order

Clients & access

Per-client configuration and onboarding
API tokens for secured access
Choice of HTTP or SFTP delivery per client

Monitoring

Email notifications to client recipients and support on errors
Failed files set aside for review, never silently dropped
How it connects

Through the eAdaptor gateway.

OrderSync accepts orders over a secured API or an SFTP folder, validates them, and passes them into CargoWise through eAdaptor. As CargoWise processes each order, OrderSync reads the resulting events, matches them back to the order and client, and returns status updates the same way they came in, so your clients always know where their orders stand.

OrderSync is its own service, licensed and activated separately. It runs on top of the eAdaptor gateway, so an active eAdaptor connection is the prerequisite for switching it on.

Learn about the eAdaptor gateway
The payoff

Why teams run
OrderSync.

A single channel for orders in and status out
Secured, per-client access by API or SFTP
Clients kept up to date automatically
Faster client onboarding
Clean hand-off into CargoWise
Falcon Nest

Connect External orders to CargoWise.

Tell us how you work and we’ll show you OrderSync running with your operation.