Keep clients updated on their shipments
Clients want to know where their freight is without calling you. Falcon Nest pushes shipment status to their systems automatically.
Status updates eat your team’s day
When clients cannot see shipment progress themselves, they call and email to ask, and your team spends its time relaying updates instead of moving freight. Manual status emails do not scale.
Push status, do not field calls
ShipmentSync sends shipment status and milestones from CargoWise out to each client’s transport system, and OrderSync returns order status to the channel a client booked on, so updates arrive where clients already work.
What you get
Back to where they booked
Order status returns through the same channel the client used to book, and shipment data goes to the TMS they run, so updates land where they are useful.
Reliable delivery
Endpoints are health-checked before sending and every message is recorded, so updates are not lost and there is a trail if a client asks.
Related solutions
Stop re-keying orders
If your team copies orders into CargoWise by hand, you are paying for slow, error-prone work that does not scale. Falcon Nest makes it automatic.
Learn moreFix inventory mismatches
When the storefront and the warehouse disagree about stock, customers get oversold and trust erodes. Falcon Nest keeps both sides telling the same story.
Learn moreAutomate Xero invoicing
Re-typing invoices from CargoWise into Xero is slow and risky. Falcon Nest posts them automatically and proves they match.
Learn moreSee how to keep clients updated
Tell us how you work and we’ll show you Falcon Nest running with your operation. We respond within one business day.